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No heat: failed furnace control board and igniter replaced

Last updated Reviewed by Waseem Shahzad, Lead Technician

Commack, NYFurnace RepairTechnician: ShabbyDecember 2025

A no-heat call. The furnace control board was not powering the inducer and blower. We replaced the board and the igniter and cleaned the coil.

Failed furnace control board with burn marks, Commack NY
Failed furnace control board with burn marks, Commack NY
Hot surface igniter replaced on the furnace, Commack NY
Hot surface igniter replaced on the furnace, Commack NY
Burners firing after the repair, Commack NY
Burners firing after the repair, Commack NY
Evaporator coil before cleaning, Commack NY
Evaporator coil before cleaning, Commack NY

What the homeowner reported

The homeowners had no heat.

What we found

The furnace control board had failed: it was not sending proper power to the inducer motor, and the blower motor would not turn on.

What we did

With the homeowners' approval, Shabby picked up a new control board and replaced it, replaced the hot surface igniter, cleaned the evaporator coil and test-ran the furnace.

Visits and time on site

Two visits: a diagnosis visit, then a return the next day with the new control board.

The result

The furnace was working well after the new control board went in.

Job details are from our December 2025 service record for this Commack home. Customer details are left out.

General information, not details from this job

About furnace control boards

The control board runs the furnace's start-up sequence: inducer, pressure check, igniter, gas valve, flame proving and blower. When the board fails, any step can stop, so the furnace may hum, click or do nothing at all. Burn marks or a dead output on the board confirm it. A failed board is replaced with one matched to the furnace, then the full sequence is tested.

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